Support

Frequently Asked Questions

Answers to the questions we hear most often about how Wavestravel aggregates and displays multi-exchange data. If you can't find what you need here, reach out through our contact page.

What exactly does Wavestravel do?

Wavestravel is a read-only data aggregation dashboard. It pulls publicly available market information from multiple exchanges and presents it in a single, consistent interface so you can monitor activity without logging into separate platforms. It does not execute trades, hold funds, or provide investment advice.

Do I need to connect my exchange accounts or share API keys?

No account linkage or trading permissions are required to use the core dashboard. Wavestravel is built around publicly accessible market data. Any optional integrations are clearly labeled and explained before you enable them.

Is Wavestravel able to place trades on my behalf?

No. Wavestravel is strictly read-only. It displays data for reference purposes and does not have the ability to buy, sell, or move funds on any exchange or account.

Which exchanges and markets are covered?

Coverage depends on your plan and is detailed on our Advantages and Why Choose Us pages. We focus on widely used exchanges and continue to adjust coverage based on data availability and demand.

Is the data provided in real time?

Data is refreshed on a regular polling interval rather than via a continuous live feed. Exact refresh timing can vary by data source and plan tier, and is intended for monitoring and research rather than time-critical execution decisions.

Can I use Wavestravel while traveling or working remotely?

Yes. Wavestravel is designed as a browser-based dashboard so it can be accessed from most locations with an internet connection, which is useful for remote investors and location-independent teams.

Does Wavestravel provide investment advice or recommendations?

No. All information presented is for informational and organizational purposes only. Wavestravel does not offer financial, investment, or trading advice, and nothing in the dashboard should be interpreted as a recommendation.

How is my data handled?

We collect only what is necessary to operate the dashboard and account features. Details on what is collected and how it is used are explained in our Privacy Policy, available in the footer of this site.

What happens if an exchange changes or removes its public data access?

Because Wavestravel depends on publicly available data sources, changes made by an exchange can affect the accuracy, availability, or refresh rate of related figures. We adjust coverage and notify affected plans when this occurs.

Is there a trial before committing to a plan?

Plan structure and any trial options are outlined during signup. Please check the current offer presented on the homepage or contact us directly for the latest details.

Can I cancel or change my plan later?

Yes, plan changes and cancellations are handled through your account settings or by contacting support. Specific terms are described in our Terms of Service.

Who can I contact if I have a question not covered here?

Visit our Contact page to reach the team directly. We aim to respond to inquiries about data coverage, account setup, and general platform questions as promptly as possible.

Still have questions? Get in touch with Wavestravel and we'll point you in the right direction.